In ITSM process, first address to people, starts develop a process, then create a technology. The idea behind this generally takes the form of a software solution which captures tickets, routes work, and features of the self-service portal. The best part of these tools to change the collective mindsets of individuals. The difficult part of the process is design and implementation. MIRAT is a next generation ITSM enabled infrastructure tool highly aligned with ITIL. It is the way to design and implementation to resolve things automatically and smoothly.
ITSM HELPS TO ORGANIZATIONS
MIRAT IS ITSM ENABLED
MIRAT is a next-generation remote IT infrastructure management application built on sophisticated technologies.