Novel MIRAT is an ITSM tool. ITSM tools first address to people, starts develop a process and then create a technology. MIRAT is a software highly aligned with ITSM implementations. The idea behind ITSM technology generally takes the form of a software solution which captures tickets, routes work, and features of the self-service portal. The best part of any ITSM tool to change the collective mindsets of individuals. The difficult part of the process is design and implementation. MIRAT is the way to design and implementation to resolve things automatically and smoothly.
THE WAY ITSM TECHNOLOGY HELPS TO ORGANIZATIONS
MIRAT-ITSM TOOL SPECIALTIES
MIRAT is a next-generation remote IT infrastructure management application built on sophisticated technologies.
MAIN FEATURES OF MIRAT:
THE FOLLOWING ARE THE DIFFERENT SERVICES OF MIRAT
AUTOMATION AS A SERVICE:
ASSET AS A SERVICE:
TRIAGE LIVE POLL (ADMIN TOOL)
ROOT CAUSE ANALYSIS (RCA)
MIRAT provides the latest information through tree layout diagram of the assets and shows the status of the assets. If there is an error, for example server down, you can easily find out the root cause.