IT Service Management (ITSM) is derived from ITIL which is a solution and best practices to the IT enabled sectors. Companies are benefited from the integrated and process-based framework for managing their infrastructure.
Most of the companies are adopted these processes for their respective teams or organization as a whole to increase efficiency and reduce service management costs. It is a realistic approach to leverage to:
In the present market scenario already existing a number of tools to handle IT needs. Each one used to handle a specific feature of IT. They need to install and learn separately, extra man power needed to handle each tool. Of course, in case of any issues, need to approach the respective vendor of the tool.
Whereas, MIRAT (Modern Infrastructure Remote Accessing Tool) is embedded with all features including ITSM, highly aligned with ITIL, a single window to perform a multiple service like:
In addition to above, it looks so simply and works more dynamically, so you can opt it on following grounds.
Some of the benefits from modules of MIRAT are: