Why MIRAT is called a Unified ITOps tool
As the business landscape is growing at faster pace then ever the need to manage & monitor your IT infrastructure has become a challenge and organizations had to rely on…
As the business landscape is growing at faster pace then ever the need to manage & monitor your IT infrastructure has become a challenge and organizations had to rely on…
IT Service Management (ITSM) is derived from ITIL which is a solution and best practices to the IT enabled sectors. Companies are benefited from the integrated and process-based framework for…
ABOUT TICKETING MANAGEMENT The ticketing process is part and parcel of the service desk in IT industry. If there are any obstacles in service or fails to deliver the promised…
WHAT IS ITSM The IT Service Management (ITSM) ensures the right processes, people, and technology are in place to meet the organizational goals. It is now the best option for…
OVERVIEW Threat and Vulnerability management is a key aspect in any sector especially in IT. It is critical to know about this management to prevent hazardous consequences in the organization.…
OVERVIEW Generally, we learn that there are two types of services available, IT Help Desk and IT Service Desk in most of the sectors especially IT. There is a confusion…
IT SERVICE LEVEL AGREEMENT (SLA) FROM MIRAT WHAT IS SLA? As defined by ITIL, IT Service Level Agreement is an agreement between an IT Service Provider and Customer. A single…
IT SOLUTIONS AND SERVICES | BUSINESS DASHBOARD HELPS TO EMPOWER YOUR BUSINESS IT VALUE NEEDS TO BE ALIGNED WITH BUSINESS VALUE IT is supporting to organizations one way or other…
THE MIRAT OPERATING SYSTEM INSIGHT TOOL In any organization, the metrics of monitoring the different services/asset of the operating system is very important to maintain the IT infrastructure in a right way.…
HOW SELF-SERVICE AUTOMATION IS REVOLUTIONIZING THE IT INDUSTRY The concept of self-service automation is spreading almost all sectors, especially in IT sector. It’s become a part of our nitty-gritty day…