HOW AN AUTOMATED TICKETING SYSTEM SAVES TIME & MONEY
ABOUT TICKETING MANAGEMENT The ticketing process is part and parcel of the service desk in IT industry. If there are any obstacles in service or fails to deliver the promised…
ITSM FOR IT Infrastructure Management
WHAT IS ITSM The IT Service Management (ITSM) ensures the right processes, people, and technology are in place to meet the organizational goals. It is now the best option for…
MIRAT THREAT AND VULNERABILITY MANAGEMENT TOOL
OVERVIEW Threat and Vulnerability management is a key aspect in any sector especially in IT. It is critical to know about this management to prevent hazardous consequences in the organization.…
MIRAT – MADE JOB EASY FOR IT DESK ENGINEER
OVERVIEW Generally, we learn that there are two types of services available, IT Help Desk and IT Service Desk in most of the sectors especially IT. There is a confusion…
IT SERVICE LEVEL AGREEMENT (SLA) FROM MIRAT
IT SERVICE LEVEL AGREEMENT (SLA) FROM MIRAT WHAT IS SLA? As defined by ITIL, IT Service Level Agreement is an agreement between an IT Service Provider and Customer. A single…
IT SOLUTIONS AND SERVICES | BUSINESS DASHBOARD HELPS TO EMPOWER YOUR BUSINESS
IT SOLUTIONS AND SERVICES | BUSINESS DASHBOARD HELPS TO EMPOWER YOUR BUSINESS IT VALUE NEEDS TO BE ALIGNED WITH BUSINESS VALUE IT is supporting to organizations one way or other…
THE MIRAT- OPERATING SYSTEM INSIGHT TOOL
THE MIRAT OPERATING SYSTEM INSIGHT TOOL In any organization, the metrics of monitoring the different services/asset of the operating system is very important to maintain the IT infrastructure in a right way.…
HOW SELF-SERVICE AUTOMATION IS REVOLUTIONIZING THE IT INDUSTRY
HOW SELF-SERVICE AUTOMATION IS REVOLUTIONIZING THE IT INDUSTRY The concept of self-service automation is spreading almost all sectors, especially in IT sector. It’s become a part of our nitty-gritty day…
SOFTWARE MANAGEMENT TOOL – MIRAT
SOFTWARE MANAGEMENT TOOL – MIRAT OVERVIEW The software management is a complex subject and people used different names like Managing Software or Managing Software Development. The software management helps to…
THE CONFIGURATION MANAGEMENT DATABASE SERVICES | MIRAT
THE CONFIGURATION MANAGEMENT DATABASE SERVICES | MIRAT OVERVIEW The Configuration Management Database (CMDB) is used to keep track of the state of assets like products, systems, software, facilities used in…
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